PROFESSIONAL PROFILE

About

Moving to the west coast had always been a dream of mine, and then I was given the opportunity to do so by starting up a new location covering the entire Pacific Northwest territory.  Now, after having successfully starting up the new Seattle office, I am managing all California operations including several locations in both southern and northern California.  Having the ability to work in an area that also supports all of my personal hobbies has been a true blessing. Outside of work you can find me backpacking, climbing, fishing, reading or maybe even strutting around town with my golden retriever in attempt to socialize ourselves.

I truly enjoy meeting new people and helping them find solutions to their problems. Whether the task be providing technical consultation, a simple sales call, or even revamping internal management systems/practices, this is how I love to spend my typical work day. I possess superb soft skills and always strive to improve the processes around me.

I also love managing teams. Bringing together a team of individuals to create solutions for customers is ever so satisfying. Implementing a healthy culture within the workplace allows us all to be happier at work, and this allows us to take the good vibes home to our loved ones.

Professional Skills
Project Management | Account Management | Managing Teams | Team Building and Teamwork | Commercial Awareness | Environmental Consulting | Customer Service | Problem Solving and Analytical | Negotiation and Persuasion | Organization and Planning | Strong Communication | Adaptive and Motivated | Emotional Intelligence | Salesforce

Salesforce Trailhead: https://trailblazer.me/id/joshuamesser

Education

B.S. Exercise Science w/ Psychology Minor

Indiana University (2009-2014)

 
Polaroids

My Work Experience

​OPERATIONS MANAGER - Heritage Environmental Services

October 2020—Present

Heritage provides a full suite of tailored solutions – from emergency response, waste disposal, and sustainability services to on-site support and technical solutions – to thousands of customers in hundreds of industries.

  • Manage day-to-day operations for all California facilities.

  • Responsible for setting and achieving goals of the business line.

  • Identify business opportunities associated with changing regulations; make recommendations for necessary action requiring Heritage services; work with compliance and leadership to determine regulatory framework of new/expanded business ventures

  • Ensure proper sales training and marketing functions are accomplished for new business opportunities

  • Facilitate interactions between departments and all other Heritage departments.

  • Ensure compliance with all Federal, State and Location regulations.

  • Ensure Company policies and procedures are being followed.-Interview, hire, train, manage, evaluate performance, discipline and discharge employees with the department of responsibility.

  • Monitor cost of operations which in turn dictate pricing and profitability.

  • Responsible for the budgetary planning and for the financial performance of operations.

  • Prepares and audits various mandatory reports relating to all functional departments.

  • Review and manage department expenses including: P&L, customer billing, disposal bills, time sheet approvals, etc.

  • Continuously monitor programs for efficiency improvement.

  • Assists in proposal development; attends pre-bid meetings, assists with cost estimates and program planning, presenting to customers

  • Responsible for ensuring satisfaction of prospective and existing clients.

BOARD MEMBER – COMMUNICATIONS COORDINATOR - Backcountry Hunters & Anglers

July 2020—Present

Backcountry Hunters & Anglers is the grassroots conservation voice for our wild public land, water and wildlife.

  • Provide reporting and multi-channel communications of chapter activities to both members and non-members.

  • Use social media channels to regularly report on the chapter’s work by sharing stories, news articles, and other content.

  • Create monthly member newsletter, and chapter updates for national member magazine.

  • Posting content before, during, and after all events; and all conservation and policy updates.

  • Prepare content for NationBuilder emails for event promotion, calls for volunteers, etc.

TECHNICAL SERVICES MANAGER - Heritage Environmental Services

March 2019—October 2020

  • Meet with key stakeholders and deliver customized solutions to their business needs.

  • Create proposals.

  • Manage projects; keep clients apprised of progress; address any technical questions.

  • Provide regulatory information to clients and project managers; maintain records required by regulatory agencies; keep apprised of all pertinent regulations.

  • Supervise and train technical service staff. Perform hiring, performance evaluation, disciplining, promotion and termination decisions.

  • Ensure compliance within division of federal and corporate safety policies; conduct regular safety meetings; provide health and safety plans for job sites; designate personal protective equipment specifications for each job.

  • Prepare and approve billing, track internal and external costs.

PROJECT MANAGER - Heritage Environmental Services

August 2016—March 2019

  • Prepare technical service proposals, maintain client relations.

  • Manage projects, create profiles, submit quotes, and supervise field chemists.

  • Participates in hiring, performance evaluation, disciplining, promotion, and termination decisions.

  • Responsible for monthly billing.

REGIONAL ACCOUNT MANAGER - Rector Communications—ScreenBroidery

October 2014—August 2016

ScreenBroidery is an award-winning creative merchandise agency - we brand memorable products and build exciting campaigns.

  • Create leads, respond to leads and close leads for B2B customers in need of promotional marketing solutions. -Coordinate fundraising events, help develop brands, create online stores, and outfit companies.

  • Working with fellow sales team members, prospecting, generating quotes, submitting orders, communicating with designers, and maintaining extensive lines of communication with customer.

RECREATIONAL THERAPIST/PSYCHIATRIC TECHNICIAN - Bloomington Meadows Hospital

June 2014—June 2015

Bloomington Meadows Hospital is an environment dedicated to helping patients restore their health and get a fresh start.

  • Led development and implementation of Health and Physical Education classes into residential school program.

  • Regularly led child and adolescent residential units simultaneously by designating documentation assignments, group/treatment activities, and ensuring schedule is followed accordingly.

  • Provide hands-on care to people with varying degrees of mental illnesses and/or developmental disabilities.

 

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